Refunds

1) Return item due to Seller's Fault (Item is not as described – item defective ... etc.)

A) If the buyer claimed Within the 3 Days of the date of delivery

• Thefitnessfactory pays the Delivery Shipment Fees
• Seller/ Thefitnessfactory Pays the Return Shipment Fees

B) If the buyer claimed after the 3 Days of the date of delivery (*Only if returned approved)

• Buyer pays the Delivery Shipment Fees
• Seller/ Thefitnessfactory Pays the Return Shipment Fees

2) Return item due to Buyer's Fault (* Item in the original state & condition when purchased and received.)

A) If the buyer claimed Within the 3 Days of the date of delivery

• Thefitnessfactory pays the Delivery Shipment Fees
• Buyer pays the Return Shipment Fees

B) If the buyer claimed after the 3 Days of the date of delivery (* Only if returned approved)

• Thefitnessfactory pays the Delivery Shipment Fees
• Buyer pays the Return Shipment Fees